Zamas Hotel Tulum, Tulum - Reviews, Rooms Options & Prices 2025

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About the Resort

Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, 77780

Zamas Hotel, founded in 1986, is a three-pearl resort that embodies the adventurous spirit of Tulum. The name Zamas, derived from the Mayan word for 'new beginning' or 'sunrise,' reflects its vibrant beginnings and connection to nature. Nestled between sand, sea, and coconut trees, the resort combines playful design with natural elements for a captivating experience. Its beachfront location offers stunning views and easy access to local attractions.

Location

Zamas Hotel is strategically located on the northern edge of Tulum's hotel zone, providing easy access to local landmarks such as Tulum Archaeological Site. The resort is just 70 km from Aeropuerto de Playa del Carmen, making travel convenient for guests. The surrounding area features pristine beaches and lush jungles, offering a tranquil ambiance for relaxation.

Rooms

The resort features various room types, including spacious villas and charming cabañas. Each room includes amenities like A/C, complimentary WiFi, and private bathrooms. Many accommodations boast sea views and direct access to the beach, while others offer a private garden setting. Some rooms are designed with large windows to invite fresh sea breezes.

Eat & Drink

Onsite dining at Zamas offers a diverse culinary experience inspired by the regional flavors of the area. The restaurant invites guests to enjoy fresh ingredients and unique flavors, emphasizing a laid-back atmosphere. Breakfast is served daily, with a menu featuring local specialties and classic dishes that cater to various tastes.

Leisure & Business

Guests can enjoy various recreational activities at the resort, including beach access and guided tours of the local area. Zamas also offers a pool with sea views, making it an ideal spot for relaxation. For those seeking adventure, the resort is located near the Adventure Tour Center, which organizes boat trips and snorkeling excursions in the nearby Sian Ka'an biosphere.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Beachfront Bungalow

Max:

2 persons

13 m²

Bed options:

1 King Size Bed

Sea view

Shower

Air conditioning

room details

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Classic Beachfront King Room

Max:

3 persons

30 m²

Bed options:

1 King Size Bed

Sea view

Shower

Air conditioning

room details

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Family Room

Max:

6 persons

70 m²

Bed options:

2 Single beds

Sea view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Tulum 2.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 41.0 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Accessible Comfort

“The hotel made our stay enjoyable with thoughtful accommodations for my mom, ensuring easy access to our casita over the sandy beach.” view full review

Charming Casitas

“Our beachfront casita was incredibly charming and well-stocked with amenities, providing a cozy retreat near the ocean.” view full review

Beachfront Bliss

“We indulged in fantastic massages right on our beachfront patio, creating a relaxing atmosphere to enjoy after a day in the sun.” view full review

Delicious Treats

“The food at the restaurant was amazing; I can't stop thinking about the sweet potato tacos and refreshing drinks we enjoyed.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Private beach
Hairdresser
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Diving
Snorkeling
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Children

Cribs
Babysitting/Child services
Board games
Children's menu
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Full body massage
Make up services

Room features

Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, 77780

Map view

Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, 77780

City landmarks

Carretera Tulum Boca-Paila Km 6 Alumbra

Alumbra Tulum

2400 ft

Beach

Tulum Archaeological Site

2.9 mi

109 Hectares Km 25

ProKiteTulum Kiteboarding Center

1.1 mi

Caleta Tankha Playa

1.4 mi

Museums

Parque Nacional de Tulum

2.8 mi

Beach

Las Palmas Public Beach

1.7 mi

Gallery

Galeria La Llorona

1.9 mi

Gallery

Pepe Soho Photography

2.0 mi

Beach

Club de Playa El Paraiso

2.0 mi

Beach

Paradise Beach

2.2 mi

Km 1 de la Zona Arqueologica S/N

GO Snorkeling Tulum

2.0 mi

Zona Hotelera Tulum

Playa Maya

2.1 mi

Beach

Playa Pescadores

2.3 mi

Mall

Super Chedraui

2.5 mi

Calle Osiris Sur 1096

Terreno Expoferia

2.4 mi

Beach

Tulum Beach

2.4 mi

Public Building

Casa de la Cultura

2.4 mi

Dunosusa

2.5 mi

TulumMexico

Las Pinturas

2.7 mi

Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte

MiNiAtUrE art Gallery

2.7 mi

Laguna Kaan Luum

2.6 mi

Store

Mixik

2.6 mi

Aldea Zama

Piramide del Pensamiento Positivo

2.7 mi

Gallery

Hernandez Gallery Tulum

2.6 mi

Beach

Playa Santa Fe

2.6 mi

Parks

Parque Dos Aguas

2.6 mi

Zona Hotelera Tulum

Santa Fe

2.6 mi

Nearby

Beach

Sunrise Beach

800 ft

Camino Boca Palia a Tulum

Iklab

800 ft

Gallery

IK Lab

1300 ft

Restaurants

Mateo's Mexican Grill

200 ft

Tulum Beach Road-Boca Paila KM 5.2 Zona hotelera Tulum

The Restaurant at Zamas

100 ft

Carretera Tulum-Boca Paila Km 5

La Fonda Chiquita

300 ft

Carretera Federal Tulum- Coba km.19

Restaurant Piedra Escondida

600 ft

Carretera Tulum-Boca Paila Km 3.5 Km 3.5

Puro Corazon

500 ft

Carretera Punta Alen Km 5.5 entre Punta Piedra y Zamas

Mina

500 ft

Carretera Tulum Ruinas Km 5 Next to Hotel Maria del Mar Boutique

Mivida Tapas Bar&Restaurant

900 ft

Carretera Tulum-Boca Paila

Sin Yolanda Maricarmen

700 ft

Boca Paila kilometro 5.4

Tunich

900 ft

Carretera Tulum Boca Paila KM 5.5

Tseen-Ja

1300 ft

Carretera Tulum - Ruinas KM.5 Inside Azulik Hotel

El Pez Restaurant & Cocktail Bar

1900 ft

Carretera Tulum a Boca Paila Km 5.5 at Hotel Pez

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

Beautifully styled rooms

Exceptional service

Slow restaurant service

Quiet location

8.4/10

Great

Rooms

8.3

Location

8.7

Service

9.8

Dining

8.4

4.5/5 based on 836 reviews

#33 of 197 hotels in Tulum based on Tripadvisor

Christina

United Kingdom, December 2024

9.2/10

This hotel exceeded our expectations in every way! The setting is stunning among palm trees and right by the ocean. The staff is incredibly accommodating and made us feel truly welcomed. The dining was a highlight with delicious options for breakfast, although we did notice the beach wasn't great for swimming due to seaweed. Overall, a wonderful spot for relaxation, but just be mindful of the beach conditions.

Rooms

8.0

Our room had beautiful panoramic views of the water and was generally comfortable, although the air conditioning could have been stronger, making it a bit hard to sleep the first night.

Service

10.0

The service was outstanding! Every staff member was friendly and remembered our names and preferences, which made us feel special.

Location

10.0

The location was fantastic, nestled along the Tulum coast and within walking distance to many other restaurants and shops.

Dining

9.0

Dining here was always a treat; the breakfast blew us away with its quality.

Facilities

9.0

The facilities were excellent, especially the pool which was private and never felt crowded.

Aaron

United Kingdom, December 2024

7.4/10

Rooms

Service

Location

Dining

Facilities

Lauren

United States of America, December 2024

8.8/10

Zamas is a charming spot in Tulum where we instantly felt relaxed and at home. The rooms are beautifully styled with a lovely terrace overlooking the ocean, creating a dreamy atmosphere. The staff provided exceptional service and were super helpful, making our stay memorable. However, the restaurant service was quite slow, and the area felt a bit quiet compared to busier parts of Tulum. Overall, it’s a fantastic place for a laid-back getaway!

Rooms

10.0

The room was stunning, spacious, and beautifully decorated with an ocean view and a wrap-around terrace that had loungers and hammocks. It was everything we could have wanted.

Service

10.0

The service here was exceptional, with the staff being helpful and friendly, providing tips and making arrangements effortlessly.

Location

7.0

The location is peaceful, right on the beach road, but it's a bit quiet without the buzz of other busier areas in Tulum.

Dining

8.0

The food was the best we had during our time in Tulum, with delicious options like pollo tacos, although the restaurant service was slow.

Facilities

9.0

The hotel has a chilled pool area where you can relax and order drinks easily, enhancing the overall experience.

Beautifully styled rooms

Slow restaurant service

John

United Kingdom, November 2024

9.4/10

Zamas Hotel in Tulum is a lovely spot right on the beach, offering a blend of rustic charm and modern comfort. I found the rooms clean and spacious, with beautiful views that made my stay special. The staff was incredibly attentive and helpful, especially during a medical emergency. While the beach wasn't ideal for swimming due to seaweed issues, the pool area was a highlight, providing a tranquil retreat. Overall, it's a real gem in Tulum, despite the minor beach inconveniences.

Rooms

9.0

The rooms were spacious and well-equipped, featuring lovely balconies with hammocks. They provided great air conditioning and were conveniently located near the pool.

Service

10.0

The service was outstanding, especially when the staff went above and beyond during a medical issue. They were attentive and dedicated, ensuring we had everything we needed.

Location

9.0

Zamas is perfectly situated along the beach and close to many restaurants, bars, and shops, making it easy to explore Tulum.

Dining

9.0

Dining at their restaurant was great, with delicious meals and the added charm of enjoying the ocean view while watching pelicans fishing.

Facilities

10.0

The pool area was beautifully maintained and highly relaxing, creating the perfect environment to unwind after a day of adventures.

Jacob

United Kingdom, October 2024

8.0/10

My stay at Zamas was truly enjoyable, with a stunning beachfront setting and clean, cozy rooms. The staff was incredibly helpful and the atmosphere was relaxed. However, the constant seaweed on the beach and occasional loud music from nearby establishments did impact my overall experience.

Rooms

7.0

Our room was clean and very compact, with everything we needed for a comfortable stay, including air conditioning. It was a bit smaller than what I usually prefer, but it worked out fine since we didn’t spend much time inside.

Service

9.0

The service was exceptional, with staff always checking in to see if we needed anything. Daniel at the front desk was particularly helpful with recommendations.

Location

9.0

Zamas is conveniently located near many restaurants and bars, making it easy to explore Tulum. I enjoyed renting bicycles nearby and cycling to explore the area.

Dining

8.0

The restaurant at Zamas offered great dining options, and the prices were very reasonable. I particularly enjoyed the happy hour features.

Facilities

7.0

While the facilities were not extensive, they included a nice pool and easy beach access which I appreciated. There were also hammocks to relax in.

Matthew

United States of America, October 2024

9.4/10

Zamas offers a beautiful and charming experience in Tulum with ocean-view rooms that are rustic and cozy. The location is fantastic, just steps away from the beach and close to many dining options. The staff is incredibly welcoming and accommodating, which made our stay even more enjoyable. On the downside, the rooms can be quite small and the seaweed situation on the beach affects swimming, but overall, we loved our stay.

Rooms

9.0

The rooms were rustic yet charming, clean and equipped with everything I needed, plus my own hammock and sunbed right at my doorstep.

Service

10.0

The staff were incredibly nice and accommodating, always checking in on us and providing fantastic service throughout our stay.

Location

10.0

The location is perfect, right next to the beach and surrounded by plenty of restaurants and bars, making it easy to explore.

Dining

9.0

The food was delicious, with standout dishes like the pollo tacos, and they offered a great happy hour that made dining very affordable.

Facilities

9.0

The pool area was a lovely place to relax, and the ability to order drinks via WhatsApp added a nice touch to the experience.

Isaac

United Kingdom, October 2024

8.6/10

We had a fabulous time at Zamas! The location was perfect for accessing the beach and nearby restaurants, and the staff went above and beyond to ensure our stay was enjoyable. While the dining was exceptional, the beach condition was disappointing due to the seaweed issue. Overall, this hotel offered great value for our money.

Rooms

7.0

Although our room was on the small side, it was incredibly clean and well-kept. Once I got accustomed to its size, I realized it suited our needs for a beach getaway.

Service

10.0

The service was outstanding! The staff was incredibly helpful, and their urgency in assisting us during a tricky situation with the police was above and beyond what I expected.

Location

8.0

The location is fantastic! It's just steps from the beach and conveniently close to plenty of dining options. However, the busy road nearby could be a bit loud at times.

Dining

9.0

Dining at Zamas was a highlight! The food was some of the best I had during our entire trip, offering a delightful variety of flavors.

Facilities

9.0

The pool area was beautiful and relaxing, perfect for a chill day after exploring Tulum.

Larry

United States of America, September 2024

8.6/10

My stay at Zamas was truly delightful, with its beautiful beachfront property and amazing staff who made me feel right at home. The location was perfect for exploring Tulum, and I loved the charming vibe of the hotel. However, the dining experience had its ups and downs, and the beach had some seaweed issues that might not be ideal for everyone.

Rooms

9.0

The rooms were adorable and comfortable, each with a hammock facing the beach, providing a lovely view.

Service

10.0

The staff were incredibly attentive, friendly, and always available to help with anything I needed.

Location

9.0

Zamas is situated a short bike ride away from Tulum Centro and is surrounded by great restaurants and shops, creating a wonderfully secluded feel.

Dining

7.0

Dining at the restaurant was enjoyable, with delicious food, but I noticed some inconsistencies in portion sizes.

Facilities

8.0

The hotel had a charming aesthetic and offered great amenities, though the beach area could be improved.

Norman

United States of America, September 2024

9.2/10

Our stay at Zamas was absolutely incredible! From the moment Daniel greeted us with a warm welcome and a cocktail, we knew we were in for a treat. The beachfront location provided stunning views and easy access to a relaxing beach. The rooms were clean and cozy with effective air conditioning to combat the humidity, though the jungle side room was a delightful escape, just steps from the pool. The only downside was the limited wave activity at the beach. Overall, it was a fantastic experience with great value for money.

Rooms

9.0

The rooms were clean and cozy, featuring air conditioning, and we loved having a partial ocean view from our bungalow.

Service

10.0

The service was outstanding, with Daniel and the team going above and beyond to make our anniversary special with thoughtful touches.

Location

10.0

The hotel's location is perfect, right on the beach and close to local restaurants and bars, making it convenient to explore Tulum.

Dining

8.0

Dining at the restaurant was a highlight, with delicious food and a beachfront view, although a few more breakfast options would be nice.

Facilities

9.0

The pool area is beautiful and peaceful, perfect for relaxation after a day at the beach.

Jeremiah

United States of America, September 2024

7.8/10

I had a wonderful experience staying at Zamas. The warm welcome from the staff set the tone for our trip, and the food was delicious and reasonably priced. However, I did have some noise issues due to the location of our room near a busy road. Overall, it was a memorable stay with some minor hiccups.

Rooms

7.0

We stayed in a garden room, which was comfortable and clean, but the noise from the road and water trucks was quite disruptive.

Service

9.0

The service was phenomenal, especially with the convenience of ordering through WhatsApp. The staff went above and beyond to help us.

Location

6.0

The hotel is in a great spot, but being near the only road in Tulum means there is constant traffic noise.

Dining

9.0

The restaurant offered tasty food that was reasonably priced. I highly recommend the fish tacos and guacamole!